If the steps above don't help, please try the steps in one of the sections below that best describes the issue: If you have macOS 10.14 Mojave or 10.15 Catalina, see this article for how to give iExplorer access to your iTunes backup folder: Why do I need to allow Full Disk Access in macOS Mojave for iTunes backups?. If you have an iPhone XS, iPhone XS Max, or an iPhone XR and are using a Mac, you should also update iExplorer to the most current version by using iExplorer menu > Check for Updates. iExplorer 4 for Windows should update automatically. If it was set to iCloud, change it to "This computer" and then close and reopen iExplorer and check the Backup section again. You can check these settings on the Summary tab for your device (the first screen that comes up when you click on your device in iTunes). If that doesn't help, open iTunes or Mac's Finder and check to make sure your device is configured to backup to your computer and not to iCloud. If you've done that already, try entirely closing iExplorer, reopen it, and check the Backup section again. It does not store any personal data.If the Backup section is not loading your text messages, voicemail, notes, contacts, etc., you should first try right-clicking on Backup in the left panel and choose to Back Up Now or Update Backup which will create a new iTunes backup for that connected iPhone or iPad. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. It makes things so much easier when backing up your files or copying data between your computer and your iPhone. But you do not have to have a jailbroken iPhone for it to work. Whether you iPhone is jailbroken or not, it works great in both cases. IExplorer does not require any special permissions as it works using the Apple iTunes connection. It can even read the files stored on your iCloud storage but iCloud is supported only on macOS. You can archive all of your messages and search through them at any later date. In addition to backing up files, it allows you to backup and restore app’s settings, voice messages, text messages, address book contacts, calendar events, reminders, notes and more. In just one-click it can copy all of your files from iPhone including music, videos, pictures, and even text messages to your computer. The software also supports other iOS based devices such as iPad and iPod. iExplorer is a Windows and Mac application that can act like a complete iPhone management software. One way to ensure that you always have ample storage space on your iPhone or iPad is to use iExplorer and copy all the files to your computer as backup. Surely, you can extend the storage space using iCloud but it is much better to have local storage available in case you end up in a location without any data or WiFi connectivity. But this habit has also lead many of us using up all the storage space available on the iPhone. Because of high resolution multi-lens cameras in latest iPhone, we can snap great quality pictures whenever we want. Having a powerful camera built inside our smartphones has changed the way we snap pictures today.
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